Nsw Responsible Gambling Code Of Conduct
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SITHGAM001 Provide responsible gambling services.
This training will be delivered and assessed by Coates Hospitality Services, trading as Australian Training & Consulting (ATAC) – RTO ID 90886. Statements of Attainment will be issued to students assessed as competent by ATAC.
. promoting responsible gambling player behaviours through a digital advertising campaign. working collaboratively with Liquor & Gaming NSW and the NSW Office of Responsible Gambling. Informed Choice Facilitate informed decision-making about gambling by:. using digital technology to improve access to consumer information on gaming machines. Trustee – Responsible Gambling Fund (RGF) 1 Cluster Customer Service Agency Responsible Gambling Fund (Office of Responsible Gambling) Role Coverage Across New South Wales Meeting Location Sydney CBD Appointment Period Up to four years, with eligibly for reappointment at discretion of the Minister up to a maximum of two terms Fee $25,001pa.
The NSW Gaming Laws mandate Responsible Conduct of Gambling training for all people working in the gaming industry. The Responsible Conduct of Gambling (RCG) course helps to promote safety (harm minimisation) in venues where there are gaming machines, including how to recognise gambling problems and addiction.
Minimum Age: Students can be aged 17 and undertake the course, but can not work until they have turn 18 years old.
Training is aimed at all persons working in the hospitality industry with gaming machines. Certificate/card expires after 5 years.
Please bring current photo ID with you on the day.
Upon successful completion you will be issued with an interim certificate (valid for 90 days), which together with your identity documents will need to be presented to a Service NSW outlet such as the RMS to process your competency card.
Renewals – You can not sit this class if you have a current competency card. When it’s time to renew your Responsible Service of Alcohol (RSA) and/or Responsible Conduct of Gambling (RCG) competency card, you’ll receive a reminder notice by email or SMS 90 days before your card is due to expire.
For more information about RSA and RCG visit the following website:
RSA
RCG
<h3>SITHGAM001 Provide responsible gambling services.</h3><p><strong>This training will be delivered and assessed by Coates Hospitality Services,
...9am - 4pm (UTC+11:00)
1 session, 7 hours total
When | Time | Where | Session Notes |
---|---|---|---|
Fri 29 Jan 2021 | 9am - 4pm (UTC+11:00) | Training Room 1 - Inverell Campus |
<h3>SITHGAM001 Provide responsible gambling services.</h3><p><strong>This training will be delivered and assessed by Coates Hospitality Services,
...9am - 4pm (UTC+11:00)
1 session, 7 hours total
When | Time | Where | Session Notes |
---|---|---|---|
Wed 10 Feb 2021 | 9am - 4pm (UTC+11:00) | CCNI Remote Learning - Warialda Campus |
<h3>SITHGAM001 Provide responsible gambling services.</h3><p><strong>This training will be delivered and assessed by Coates Hospitality Services,
...9am - 4pm (UTC+11:00)
1 session, 7 hours total
When | Time | Where | Session Notes |
---|---|---|---|
Thu 18 Feb 2021 | 9am - 4pm (UTC+11:00) | Training Room 3 - Narrabri Campus |
<h3>SITHGAM001 Provide responsible gambling services.</h3><p><strong>This training will be delivered and assessed by Coates Hospitality Services,
...9am - 4pm (UTC+11:00)
1 session, 7 hours total
When | Time | Where | Session Notes |
---|---|---|---|
Sun 28 Feb 2021 | 9am - 4pm (UTC+11:00) | Chandos Rm 1 - Gunnedah Campus |
<h3>SITHGAM001 Provide responsible gambling services.</h3><p><strong>This training will be delivered and assessed by Coates Hospitality Services,
...9am - 4pm (UTC+11:00)
1 session, 7 hours total
When | Time | Where | Session Notes |
---|---|---|---|
Tue 30 Mar 2021 | 9am - 4pm (UTC+11:00) | IT Training Room - Bingara Campus |
If there isn't a class to suit you, please the waiting list.
What is a Responsible Gambling Code of Conduct? It is a condition for all venue EGM operator licensees to have a Responsible Gambling Code of Conduct at your establishment. Your code of conduct must be in detail how you will foster responsible gambling compliance at your venue. In Victoria, the code of conduct must comply with the Ministerial Directions and be approved by the Victorian Commission for Gambling and Liquor Regulation. Of course, there are differences between the requirements for different states and territories.
The Codes cover many responsible gambling issues, but not all matters may be applicable to all licensees. In general terms, the Ministerial Directions state that a Code must include information on the following matters:
Information that a Code Must Include is:
- Responsible gambling
- The gambling products offered
- Customers
- Staff
- Problem gambling support services
- A transparent process for recording and resolving customer complaints
- How to comply with the prohibition of gambling by minors
- The gambling environment – how to discourage extended gambling
- Responsible advertising and promotions
The following persons are required to have a code of conduct that has been approved by the Victorian Commission for Gambling and Liquor Regulation:
- a venue operator
- a wagering operator
- a public lottery licensee
- a commercial raffle organiser
- a bingo centre operator
- a casino operator
- the holder of an interactive gaming licence and
- the holder of the Keno licence
- the holder of the wagering and betting licence.
- a registered bookmaker.
Gambling Compliance Programs
For any gaming machine licensee, a gambling compliance program document (that sits behind the Code) is necessary for your business. This document contains precise details of your gaming compliance program, including policies and staff training, and the Victorian Commission for Gambling and Liquor Regulation will utilise this to make initial and then regular assessments to see whether or not your compliance program can meet the standards.
There are certain compliance obligations for signage that gaming machine licensees must have displayed on licensed premises regarding the cash payouts, gaming rules, responsible gambling, as well as staff behaviours pertaining to responsible gambling.
If you hold a venue operator's licence and you are acquiring another approved gambling venue, you may apply to have the approved venue added to your existing licence.
LBA’s Responsible Gambling Code
Nsw Responsible Gambling Code Of Conduct Ethics
At Leigh Barrett and Associates, we not only have our own approved Responsible Gambling Code (regarded by problem gambling services as a best practice) but have experts in gambling regulatory compliance who:
- Outline compliance obligations for gaming machine licence holders
- Assist venues in managing changes to their gambling operations
- Conduct regular audits of venue gambling regulatory compliance
- Provide specific customer care training for your establishment, often in conjunction with government-funded problem gambling services
- Implement best practice, establishment specific responsible gambling policies and procedures, and
- Conduct annual gambling compliance evaluations in accordance with State legislation
Nsw Responsible Gambling Code Of Conduct Violations
Feel free to contact us today to know more about our gambling regulatory compliance programs and how they help your businesses.